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Lead Product Designer

About the Mission 

At WayWiser, we come to work every day because we want to solve one of the biggest problems impacting  older adults: protecting their financial independence and keeping their dignity as they age.  

Baby Boomers and the Silent Generation control 80% of the US wealth. In the next decade, the entire Baby  Boomer generation will reach 65+. Together this has created a perfect storm for exploitation. To make  matters worse, Covid-19 and stay-at-home orders have isolated older adults making them even more  susceptible to targets of fraud.  

We are a mission-driven company. Many members of our team have experienced an older loved one get  scammed or exploited. We believe it takes a community to support an older adult and we understand each  person has their own unique challenges. 

WayWiser makes it easier for older adults to get connected and stay protected by offering a comprehensive  platform focused on bringing families together and helping them maintain their independence and  freedom.  

About the Company 

We are an Austin-based but fully remote company that fosters a one team, one goal growth mindset when  it comes to developing our product and cultivating company culture amongst WayWiser team members.  

We believe in a lifestyle-work balance so provide unlimited PTO and flexible work hours. We cover 100% of  an employee’s premium for medical, dental, and vision coverage. We offer a 401(k) plan and stock options.  Throughout the year, we host all-staff strategy meetings in Austin to ensure that our team members have  the chance for in-person interaction and collaborative team building activities.  

We leave our egos at the door and always focus on getting to an answer quickly and doing what is right for  the customer and the company. You will have an opportunity to make an impact on thousands of lives.  

About the Job 

WayWiser is looking for a Lead Product Designer who is passionate about creating mobile and web  experiences that are intuitive, simple, and accessible to caregivers and older adults. You will collaborate  with a mission-driven Product Team who will look to your expertise in design-thinking from feature  conceptualization through implementation. You will be responsible for designing core features on our  mobile and web applications that help caregivers coordinate care and protect the financial independence  of their loved ones. A successful candidate will have a great eye for simplicity, leadership on best practices  in design and UX, attention to detail for seamless interactive design, and a positive, collaborative attitude. 

Responsibilities 

  • Collaborate with the Product Team in every stage of product development to help create requirements and finished features that truly address users’ needs and meet high standards of quality and usability.  
  • Translate requirements into wireframes and user flows, visual and graphic designs, and prototypes in Figma.
  • Uncover user needs from our products by conducting primary research (e.g., interviews, surveys, and usability studies), exploring the behaviors and motivations of users, and working with Engineering and Product Teams to develop new features and translate findings into wireframes and prototypes.
  • Develop and conceptualize a comprehensive UI/UX design strategy. 
  • Implementing user-centered/focused designs and processes to identify specific user needs and find best solutions.
  • Collaborate with the marketing team and designers to ensure that all of our digital experiences are consistent with our user-centered approach and design methodologies.
  • Communicate your research, designs, and design-thinking to other team members and stakeholders.
  • Provide advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
  • Adhere to style standards on typography and graphic design.

Job Requirements 

  • Bachelor’s degree and about 5 years of UI/UX design experience for B2C consumer-facing products across mobile and web.
  • Portfolio of professional UI/UX design work for both mobile and web platforms, including mobile interaction design.
  • Expert knowledge of UI/UX technologies and software, preferably Figma.
  • Expert knowledge in creating user flows.
  • Extensive experience with Android and iOS to facilitate cross-platform design discussions.
  • Experience in user research.
  • Excellent written and verbal communication skills.
  • Team player but also can work independently.
  • Multi-tasking and time-management skills, with the ability to prioritize tasks.
  • Expertise collaborating closely with software developers and product managers.
  • Passion for beautiful, responsive, and functional design.

Nice to Have 

  • Experience in the Fintech industry.
  • Passion to learn about the business, being metrics driven, and balancing it with user experience.
  • Experience working with elderly care facilities or care providers.
  • Experience creating compelling, easy-to-use dashboards.
  • Experience in accessible design.

How to Apply 

Interested job candidates should submit a resume to [email protected]

Benefits
(for eligible employees)

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